Pest control in Sacramento
Call or text (916) 555-0101 and you reach our office on Folsom Boulevard, the people who book your visit. The technician who comes has a name, and you hear it before they arrive.
How we answer
This is not about anyone else's technicians. It is about who is on the other end when you call, and whether you can reach them again.
| When you call | A call center | Chhay Family |
|---|---|---|
| Who picks up | A call centerOften a scheduler working from a script | Chhay FamilyFolake, Ava or Sovann, in our office |
| Who comes to the house | A call centerWhoever is assigned that day | Chhay FamilyA technician on your route, named when you book |
| Texting | A call centerOften another number or an app | Chhay FamilyThe same number you call |
| When you call again | A call centerA new agent starts with your account number | Chhay FamilyThe person who answers can pull up your last report |
| Booking a visit | A call centerIn a queue | Chhay FamilyIn the office, with the technicians' calendars open |
Plans
Every plan comes with the same two things: one number to call or text, and a technician you know by name. The plans differ in how often that person comes and what each visit covers.
Two visits a year, outside the house
Visits in spring and fall
Four visits a year, outside and inside
One visit a season
Quarterly visits, plus a yearly termite and rodent check
The checks are booked as their own visits
Return visits: if the pests we treated for come back between scheduled visits, we return and treat the same areas at no charge while your plan is active. That covers the pests named on your service report, not pests we didn't treat for or entry points we asked you to seal that stay open. A plan is scheduled service, not insurance, and a termite report says what we saw on the day; neither pays for damage. Most plans start with a first-visit fee. Your written quote lists it, the price of each visit and the year's total before you say yes. To cancel, call or text the number; billing stops after the visit already booked.
Who answers, who comes
Ask for your technician by name when you call. Routes follow the map, not a software queue, so you see the same person at the next visit.
Owner
Started the company and still takes calls in the morning. Reads every service report before it goes out.
Operations manager and technician
Schedules the routes and drives the north route herself: North Highlands, Antelope, Rio Linda, Roseville and Lincoln.
Office manager
Books visits, moves them and answers most calls. Knows your plan and what your last report said.
Service technician
Drives the central route: Midtown, East Sacramento, Land Park and Curtis Park. Inside visits and attic checks.
Service technician
Drives the south route: Florin, Vineyard, Parkway and Wilton. Outside treatments and yellowjacket nests.
Service technician
Drives the east route: Arden-Arcade, Gold River and Rosemont. Termite and rodent entry-point checks.
What we treat
Houses and duplexes from Land Park to Rio Linda. Each page says what we look for, what we do in four steps and what to do before we come.
We follow the trail to the gap it comes through, then treat the outside first.
Ants and spidersNests in the ground, under eaves and in wall voids. We say what we can reach.
Yellowjackets and waspsThe smaller, steadier problems that an inspection usually explains.
All pestsStart outside
Most of what gets in comes through a gap: a vent, an eave, a pipe, a gate that doesn't close. We look at those with a flashlight before we treat anything.
We check vents, eaves, pipes and the gaps around them.
We tell you what we found, in plain words, before we talk about a price.
You get a written quote before any treatment starts.
We follow the product label, and name the product if you ask.
Customers
“I called on a Tuesday and Folake picked up on the second ring. London came Thursday morning in the window she gave me, and he showed me which vents he'd screened.”
“I'd had a national company for years and never spoke to the same person twice. Here the same number reached the same office, and Jasleen's name was on every report.”
“Yellowjackets in the wall by our patio. Johnny told me what he could reach and what he couldn't before he started, and the quote matched the bill.”
Sample reviews.
Where the routes run
Type your ZIP to see whether a route reaches you. If your town isn't listed, call or text the address and we'll say.
We don't take jobs in Yolo County (Davis, Woodland, West Sacramento), in the Sierra foothills east of Folsom or south of Wilton.
Questions
A person in our office, during office hours: Monday to Friday, 7:30 a.m. to 5:30 p.m., and Saturday, 8 a.m. to 12 p.m. After hours, leave a message or text the same number and we reply when the office opens.
It depends on the size of the house and lot, what you're seeing and how many visits it takes, so we don't print prices. You get a written quote before any work: the first-visit fee, each visit and the year's total.
No. You can book one visit. A plan adds scheduled visits and the same technician, and you can cancel it by calling or texting the number.
We can't promise any product is harmless to every child or pet, and nobody should. Licensed applicators follow the product label, we tell you which rooms and areas to keep children and pets out of and for how long, and we give you the product name if you ask. Most visits start outside, at the entry points.
Call the number. If the pest we treated for comes back within 60 days of a visit, we return and treat the same areas at no charge. That covers the pests named on your service report. It doesn't cover pests we didn't treat for, or entry points we asked you to seal that stay open. Plan customers get return visits between scheduled visits for as long as the plan is active.
Call or text
Tell us the address and what you saw. We'll give you a two-hour window and the name of the technician.
Office hours: Monday to Friday, 7:30 a.m. to 5:30 p.m.; Saturday, 8 a.m. to 12 p.m. Outside those hours, leave a message or text and we reply when the office opens.